WHAT & WHY

We accept returns on specific grounds.

Thank you for visiting RC Fabrics Online. We are a company, retailing vehicle fabric products to enhance your driving experience. Please read this Returns Policy for information on what we accept and what particulars must be in place for returns to be granted.

WHAT CAN BE RETURNED

1. FULL ROLLS

Rolls of vehicle fabrics that have not been trimmed nor cut prior to them being sent to you as a customer can be returned in the same packaging they were sent in – please contact us at returns@rcfabrics.online to request a return slot be organised for you. The return courier cost will be charged to the customer as a deduction from the refund total.

2. PARTIAL ROLLS

Rolls of vehicle fabrics that have been cut to the customer’s required length prior to them being sent to you as a customer can be returned in the same packaging they were sent in – please contact us at returns@rcfabrics.online to request a return slot be organised for you. The return courier cost will be charged to the customer as a deduction from the refund total.

3. CUT ROLLS

Rolls of vehicle fabrics that have been cut to the customer’s required length after being sent to you as a customer can not be returned.

WHAT CAN BE REFUNDED

1. UNALTERED ROLLS

Rolls of vehicle fabrics that have not been altered in any way after you have received them – please contact us at returns@rcfabrics.online to request a return slot be organised for you. The return courier cost will be charged to the customer as a deduction from the refund total.

2. UNDAMAGED ROLLS

Rolls of vehicle fabrics that have not been damaged in any way after you have received them – please contact us at returns@rcfabrics.online to request a return slot be organised for you. The return courier cost will be charged to the customer as a deduction from the refund total.

3. DAMAGED ROLLS

Rolls of vehicle fabrics that have been received in a damaged state – you are obliged to communice this to us and provide photographs of the damaged product within 2 weeks following delivery of the item – please contact us at returns@rcfabrics.online to request a return slot be organised for you. The return courier cost will be charged to the customer as a deduction from the refund total.